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    rogerlane's Avatar
    rogerlane Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Apr 24, 2007, 09:27 AM
    Cannot generate reports for Outlook 2003 Business Contact Manager
    I use Outlook 2003 Business Contact Manager in my small business to track contacts and sales opportunities. Unfortunately I cannot get it to produce business reports - I keep getting the message :

    "The report could not be generated. Please try again"

    I have not found anything meaningful on MS Support. Can anyone help - please !

    Thanks
    Roger
    mandrill's Avatar
    mandrill Posts: 4, Reputation: 1
    New Member
    		  
    #2

    May 7, 2007, 06:05 PM
    Quote Originally Posted by rogerlane
    I use Outlook 2003 Business Contact Manager in my small business to track contacts and sales opportunities. Unfortunately I cannot get it to produce business reports - I keep getting the message :

    "The report could not be generated. Please try again"

    I have not found anything meaningful on MS Support. Can anyone help - please !

    Thanks
    roger
    Same problem, have not found any answers
    rogerlane's Avatar
    rogerlane Posts: 2, Reputation: 1
    New Member
    		  
    #3

    May 8, 2007, 02:09 AM
    Quote Originally Posted by mandrill
    same problem, have not found any answers
    Weird isn't it. I found a reference to this in the blurb on SP1 for BCM. It did not fix the problem. If I find anything I will let you know.

    Roger
    mandrill's Avatar
    mandrill Posts: 4, Reputation: 1
    New Member
    		  
    #4

    May 10, 2007, 11:25 AM
    I have spent an inordinate amount of time researching this, apparently even Microsoft doesn't know how to solve it; they claim the Service Pack "fixes" this, but as far as I can tell, it may be what caused it. Have done all the un & re installs I care to do. The only thing I found was a guy who's said it was a .net assembly issue with Crystal Reports, and he describes a fix, which I attempted, but I could not complete the last step. (See After upgrading to BCM v2 cannot produce reports
    mandrill's Avatar
    mandrill Posts: 4, Reputation: 1
    New Member
    		  
    #5

    May 10, 2007, 07:06 PM
    This worked for me. Just now.

    Uninstall outlook 2003 w/bcm update. Reboot
    Re-install bcm. Reboot
    Download and SAVE outlook 2003 w/bcm update TO DESKTOP, DO NOT RUN!
    Install the update from desktop
    Still no reports?
    Re-run the update from desktop, choose "re-install" (or was it install)
    Now you should have reports (and a smoother running Outlook)
    Store the .exe somewhere.
    Good luck! Let us know if it worked
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