[ladyandjan]

How do I safely remove this from my win98SE computer? Did an on-line scan and this program is now installed on my computer located in the downloaded program files. The code base for this is: http://www.bitdefender.com/scan/Msie...fender.control and is made by SOFTWIN SRL ROMANIA. Used regedit to find out where this program was located found several references in the h_key root of the registry. Is it safe to just do a search w/regedit and delete anything referencing AvxOnlineScan that comes up or what is the safest way since I do not want to mess up any other programs on the computer that are needed. Reason I want to remove it I think it may have something to do with locking up the computer and possibly slowing it down when I'm online. Your help is highly appreciated.

[ScottGem]

You should be able to uninstall this from Add/Remove Programs. Did you try that? Also look in the folder for an uninstall utilitiy. If not try their web site and check for uninstall instructions.

I got this from their online FAQ:
How can I remove Online Scanner from my computer?
Select Tools, and click Uninstall BitDefender Online Scanner v8. Restart Internet Explorer.

[fredg]

Hi,
If you haven't already done this, then:
First, go to Add/Remove Programs, see if it's listed and remove it.
Then, shut down your computer. When you reboot, it will save a copy of the Registry.
You can then Edit the Registry, remove values for this program.

If it's not in Add/Remove Programs,
then look for the uninstall.exe either from Start/Programs or from Windows Explorer, under the folder Program Files.
If it's there, uninstall it, then do the Registry Edit.

Best wishes,
fredg
PS; If you mess up something in the Registry, and need to Restore a good version, Start up the computer pressing F8 at the top, then choose C: prompt.
Type in scanreg /restore, and it will look like C:>scanreg /restore.
Press Enter, then choose the last backup of the registry.

[ScottGem]

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