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    Siestakid's Avatar
    Siestakid Posts: 1, Reputation: 1
    New Member
     
    #1

    Jun 27, 2017, 09:08 AM
    On a single handle tub/shower Moen valve, why am I getting all cold water?
    On s single handle tub/shower Moen valve, why I am getting all cold water not matter where the handle is positioned?
    afaroo's Avatar
    afaroo Posts: 4,006, Reputation: 251
    Ultra Member
     
    #2

    Jun 28, 2017, 12:03 AM
    Sounds like you have problem with your cartridge, time to replace it please watch the youtubes, Thanks.

    John

    https://www.youtube.com/watch?v=bEDxl0A2pl0

    https://www.youtube.com/watch?v=2bRLEMwznpQ
    Milo Dolezal's Avatar
    Milo Dolezal Posts: 7,192, Reputation: 523
    Plumbing Expert
     
    #3

    Jun 28, 2017, 09:06 AM
    I echo John's comment. Balancing mechanism inside the cartridge is stuck in one position. Cartridge needs to be replaced

    MOEN cartridges are relatively inexpensive and are easy to replace. But the best thing is that if you call MOEN, they may send you replacement cartridge free of charge

    Call 1.800.BUY.MOEN

    Hope that helps

    Milo
    afaroo's Avatar
    afaroo Posts: 4,006, Reputation: 251
    Ultra Member
     
    #4

    Jun 28, 2017, 03:06 PM
    Hello Seistakid ,

    I agree with Milo, to call Moen and they will send you replacement parts free, Also Please open the PDF below will show you hot to clean the Cartridge, Thanks.

    John
    Attached Images
  1. File Type: pdf PosiTemp Cartridge Cleaning Instructions.pdf (240.6 KB, 92 views)

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