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    zickamess's Avatar
    zickamess Posts: 1, Reputation: 1
    New Member
     
    #1

    Jun 30, 2016, 07:49 AM
    I have installed a toner cartridge "Y" for Samsung clx626ofw,
    When I installed the toner my printer says it is not compatible. Thinking there was something wrong with the cartridge, I ordered a new one but it does the same thing.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #2

    Jun 30, 2016, 08:06 AM
    Did you buy a genuine cartridge or a refill? If its genuine, then contact Samsung.
    smoothy's Avatar
    smoothy Posts: 25,492, Reputation: 2853
    Uber Member
     
    #3

    Jun 30, 2016, 10:09 AM
    Are you certain you ordered the right part #

    That may sound obvious but its possible to have one digit wrong and find that number is a valid part number for a different model, that won't fit or work.

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