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    Daisy 411's Avatar
    Daisy 411 Posts: 1, Reputation: 1
    New Member
     
    #1

    Mar 10, 2016, 04:31 PM
    Broken handle
    Hi,
    Is it possible to replace the handle on the perfect butterfly umbrella?
    The umbrella is brand new. After I assembled the umbrella and wanted to open the canopy the handle broke off. Now I am not able to close or open the umbrella.
    Please, let me know if you have new part and if it is possible to fix it.

    Thank you
    Alty's Avatar
    Alty Posts: 28,317, Reputation: 5972
    Pets Expert
     
    #2

    Mar 10, 2016, 04:45 PM
    We are only a question and answer site, we don't actually sell anything, so no, we don't have a part that would work.

    You would have to search online for a new part, and talk to the manufacturer of the umbrella to find out how our who can fix it.

    In my opinion it would be cheaper to just buy a new umbrella. I would go to the store you bought it from and ask for a refund since it's a new umbrella and it broke.

    That's the best advice I think anyone can offer.
    ma0641's Avatar
    ma0641 Posts: 15,675, Reputation: 1012
    Uber Member
     
    #3

    Mar 11, 2016, 01:49 PM
    "The umbrella is brand new." I'd return it for a refund.
    talaniman's Avatar
    talaniman Posts: 54,327, Reputation: 10855
    Expert
     
    #4

    Mar 12, 2016, 07:05 AM
    Take it back to where you bought it. That's the easiest thing to do.

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