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    Dianatab4's Avatar
    Dianatab4 Posts: 2, Reputation: 1
    New Member
     
    #1

    Dec 12, 2015, 04:30 AM
    Samsung galaxy tab 4 parts of screen don't work
    I have a Samsung galaxy tab 4 10.1 and the screen or parts of the screen don't work anymore and neither will the back button or the button to see all pages at once. The home and lock button still work, I can't click on certain areas of the screen because they do not work, and wwhen I try typing it doublee taps ths letter even if I just xclixckeds on it once.. I was wondrjng if it was the screen itself or something on thee inside that ca be changed
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
     
    #2

    Dec 12, 2015, 05:36 AM
    Sounds like a warranty issue.
    smoothy's Avatar
    smoothy Posts: 25,492, Reputation: 2853
    Uber Member
     
    #3

    Dec 12, 2015, 09:09 AM
    Have you tried a hard reboot yet. Turning it off only puts it to sleep.
    Dianatab4's Avatar
    Dianatab4 Posts: 2, Reputation: 1
    New Member
     
    #4

    Dec 12, 2015, 06:26 PM
    I have tried that . Before it use to have a tempered glass screen protected and a bulky case and that seemed to have put a lot of pressure on the screeen, what u was wondering is if it could be fixed, as in is it as easy as just caging the screen or is it something from the inside that has to bee fixed by a professional?

    Quote Originally Posted by smoothy View Post
    Have you tried a hard reboot yet. Turning it off only puts it to sleep.
    I have tried that . Before it use to have a tempered glass screen protected and a bulky case and that seemed to have put a lot of pressure on the screeen, what u was wondering is if it could be fixed, as in is it as easy as just caging the screen or is it something from the inside that has to bee fixed by a professional?
    smoothy's Avatar
    smoothy Posts: 25,492, Reputation: 2853
    Uber Member
     
    #5

    Dec 12, 2015, 07:06 PM
    Depends on if it's a software or hardware problem.

    Hardware will be beyond the abilities of the average person. And the screen will be the most expensive individual part if that's what it is.

    If you can get to the settings for a hard reboot...have you tried a system restore? You will lose data..but it should put everything back to "as new" and if problem remains then its almost certainly a hardware failure.

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