[pastor1189]

Here is a point of interest from one of the church members. Her dryer wouldn't start.
It was out of warranty. GE said there would be a $89.99 charge plus parts.
Turn out it was just the plastic timer knob which cost $36.00. But she was charged $167.00

She was charged under the heading of labor: Home call Charge $89.95 and Explain Operation Vent and Duct Fau $40.99. The repairment came in replaced the knob and left. About 5 minutes
The latter charge was never explained beforehand. Finally after contestation the charge
Was dismissed.
Ever hear anything like it??

[hkstroud]

Ever hear anything like it??

Such stories are common.
Charge should have been challenged at the time the bill was presented.