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    sjnowak's Avatar
    sjnowak Posts: 80, Reputation: 1
    Junior Member
     
    #1

    Nov 5, 2014, 04:13 PM
    Printer
    I have a kodak printer, it prints and copies but cant get it to scan. What could be the problem ? Any Ideas how to fix it ?
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #2

    Nov 5, 2014, 04:56 PM
    Did it ever work? Have you tried talking ot Kodak tech support?
    sjnowak's Avatar
    sjnowak Posts: 80, Reputation: 1
    Junior Member
     
    #3

    Nov 6, 2014, 02:45 PM
    Yes it used to work and I haven't talked to tech support yet
    cdad's Avatar
    cdad Posts: 12,700, Reputation: 1438
    Internet Research Expert
     
    #4

    Nov 6, 2014, 06:19 PM
    Maybe you need to reinstall the driver for it. The one that controls scanning function.
    sjnowak's Avatar
    sjnowak Posts: 80, Reputation: 1
    Junior Member
     
    #5

    Nov 6, 2014, 07:52 PM
    Maybe, but don't know how to do it, I'm very clueless when it comes to techy things
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #6

    Nov 7, 2014, 06:33 AM
    Go to Kodak's site and in their support section you should be able to find the drivers with installation instructions.
    sjnowak's Avatar
    sjnowak Posts: 80, Reputation: 1
    Junior Member
     
    #7

    Nov 7, 2014, 02:46 PM
    Ok, thanks
    sjnowak's Avatar
    sjnowak Posts: 80, Reputation: 1
    Junior Member
     
    #8

    Nov 15, 2014, 11:19 AM
    It all seems to work now after I was on a chat with kodak and they took control of my computer and worked on the problem for a long time. Thnaks for the advice.

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