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    C-SALES's Avatar
    C-SALES Posts: 1, Reputation: 1
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    #1

    Mar 29, 2007, 05:57 PM
    Lost Password
    Hello!

    I bought my 12 year old granddaughter a used Compaq N400c laptop and docking station. After I set it up with windows XP Pro, she put in a power key password. And, you can guess, forgot what it was. I have taken it to a repair shop and they have no way of unlocking the computer. Does anyone have an idea of how I can get by the password on the power key? I do not mind reformatting the hard drive as it does not contain anything important but the programs I installed. Any and all suggestions would be greatly appreciated.

    Regards,
    Fr_Chuck's Avatar
    Fr_Chuck Posts: 81,301, Reputation: 7692
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    #2

    Mar 29, 2007, 06:43 PM
    Well this is the issue, if for example this is really the case, but what if for example you actually bought a stolen computer with a password on it.

    So you need to work with the 12 year old and let her try to remember the password. You can also contact a authorised dealer, after they check for ownership of the computer, they should be able to do something's for you.
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