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RickJ · Mar 22, 2007, 03:04 AM

I got a new computer last week, and installed Zone Alarm Free.

No problems since then except for today, when I got a "blocked" message. I can Access AskMeHelpDesk but not Google or Yahoo.

I turned off Zone Alarm then turned it back on and now the problem seems fixed... but I'm wondering if I should change the settings for Generic Host Process in Zone alarm. Following is the error, along with my Zone Alarm Setting for GHP.

Any suggestions?

Thanks!

RickJ · Mar 22, 2007, 03:05 AM

PS, here's another of the messages that names Motorola in the blocked info:

RickJ · Mar 22, 2007, 03:07 AM

Dog gone! Things were good for a few minutes, now I get the Block pop up again:

PS. I have Vonage, if that helps to know.

Capuchin · Mar 22, 2007, 03:14 AM

192.168 is an area on your home network, do you have a router or something? Do you recognise the IP?

RickJ · Mar 22, 2007, 03:17 AM

AHA! In some old notes (problems I initially had with Vonage) I see that 192.168.15.1 is the IP address where I set my vonage modem settings.

... so how do I tell Zone Alarm to allow connections to that IP address?

Capuchin · Mar 22, 2007, 03:21 AM

I used to use zone alarm but not any more, you should be able to set exceptions somewhere. (We use a hardware firewall now ;))

Look for exceptions, trusted list, rules, or something similar

RickJ · Mar 22, 2007, 03:30 AM

Thanks cap. That was an interesting. On my old computer I did not have to manually add anything to zone alarm's trusted zones.

Capuchin · Mar 22, 2007, 04:17 AM

I often find thi kind of problem with software firewalls, they get their knickers in a twist sometimes :)