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    Sarah3029's Avatar
    Sarah3029 Posts: 10, Reputation: 1
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    #1

    Feb 17, 2013, 07:11 AM
    Samsung galaxy tab won't connect to wifi anymore
    I've reset to factory settings and it still won't connect to my Internet my little boy is devastated :-/ please help x
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #2

    Feb 17, 2013, 07:12 AM
    Does the Tab see the wireless network?
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    Sarah3029 Posts: 10, Reputation: 1
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    #3

    Feb 17, 2013, 07:13 AM
    Quote Originally Posted by NeedKarma View Post
    Does the Tab see the wireless network?
    It did before I reset it Hun but it wouldn't connect at all
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    NeedKarma Posts: 10,635, Reputation: 1706
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    #4

    Feb 17, 2013, 07:18 AM
    Make sure wifi is turned on - slide up the notification area (bottom right) and touch Wi-Fi.
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    Sarah3029 Posts: 10, Reputation: 1
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    #5

    Feb 17, 2013, 07:20 AM
    Quote Originally Posted by NeedKarma View Post
    Make sure wifi is turned on - slide up the notification area (bottom right) and touch Wi-Fi.
    I've done that but when I press the wifi option it doesn't do anything
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    NeedKarma Posts: 10,635, Reputation: 1706
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    #6

    Feb 17, 2013, 07:21 AM
    Does the Wi-Fi option in that menu light up as if it's on and working?
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    Sarah3029 Posts: 10, Reputation: 1
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    #7

    Feb 17, 2013, 07:24 AM
    Quote Originally Posted by NeedKarma View Post
    Does the Wi-Fi option in that menu light up as if it's on and working?
    The line underneath the wifi icon remains blue the wifi icon itself is green but not brightly lit like it was before.. when I try to turn on via settings it just says turning on but doesn't amount to anything
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #8

    Feb 17, 2013, 07:39 AM
    Well it certainly sounds like the wifi is not functioning properly on the tablet if the underline and the icon don't become green.

    Is this what you did? Samsung Galaxy Tab: Steps For Hard Reset

    Otherwise you can try here: Support - Wi-Fi Tabs GT-P7510/M32 | Samsung Galaxy Tab
    (that's the model I have)
    Sarah3029's Avatar
    Sarah3029 Posts: 10, Reputation: 1
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    #9

    Feb 17, 2013, 07:44 AM
    Quote Originally Posted by NeedKarma View Post
    Well it certainly sounds like the wifi is not functioning properly on the tablet if the underline and the icon don't become green.

    Is this what you did? Samsung Galaxy Tab: Steps For Hard Reset

    Otherwise you can try here: Support - Wi-Fi Tabs GT-P7510/M32 | Samsung Galaxy Tab
    (that's the model I have)
    Yes sweety that's exactly what I did but it didn't rectify the problem so god knows what's up with it... looks like it's going back to argos lol

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