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    Maggerz's Avatar
    Maggerz Posts: 17, Reputation: 1
    New Member
     
    #1

    Jan 5, 2013, 11:01 PM
    New laptop will not recognize iPhone
    I recently bought a new laptop (hp 2000 notebook, if it helps). I've had my iPhone for a few years now. I have downloaded iTunes, but when I plug in my phone to my laptop, nothing happens other than a message saying the phone is not recognized. I'm severely lacking in any IT skills. Am I skipping a step, or is something up with either of the two?
    cdad's Avatar
    cdad Posts: 12,700, Reputation: 1438
    Internet Research Expert
     
    #2

    Jan 6, 2013, 08:28 AM
    It sounds like your missing a driver for your phone. Once installed it should recognize your phone. All devices hooked to each other need a common way to communicate. The driver is that link that accomplishes this for you.
    cmeeks's Avatar
    cmeeks Posts: 754, Reputation: 64
    Senior Member
     
    #3

    Jan 8, 2013, 05:45 AM
    Have you been able to connect the iPhone on anouther PC? Also try a different cable.

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