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    George777's Avatar
    George777 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jul 16, 2012, 06:26 AM
    Can't watch vids
    When surfing the net with Firefox, if I want to watch a video it does not come up to play.
    George
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #2

    Jul 16, 2012, 06:34 AM
    Is the screen green?
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #3

    Jul 16, 2012, 06:34 AM
    Make sure your Flash is fully updated: Adobe - Install a different version of Adobe Flash Player
    DELL_deepa's Avatar
    DELL_deepa Posts: 20, Reputation: 1
    New Member
    		  
    #4

    Jul 26, 2012, 10:07 AM
    Hi George777,

    My name is Deepa and I work for the Social Media and Community Team at Dell. I can see that you have already been provided with one helpful step to upload the adobe flash player. You can try one more step to isolate the issue and that is you can try playing the same video in Internet Explorer on your system which is a default browser. If the video works on IE it might be an issue with the browser itself and if same issue occurred in another browser then it might be an issue with the operating system.

    For further help please reply

    Thanks and Regards
    Dell_Deepa_R
    Dell Social Media Responder
    https://twitter.com/Dellcares
    http://www.facebook.com/Dell
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