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    Watterlillies's Avatar
    Watterlillies Posts: 12, Reputation: 1
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    #1

    Feb 21, 2012, 11:47 AM
    Motorola Modem SURF SB 6121
    I have purchased this modem for my Comcast Internet. I have a desktop and a laptop. Each time I change the connection from one computer to another, I receive an error message about the modem. I have to turn the modem off, wait for a few seconds, and turn on agai. Then it works OK.

    What is the solution for this? Should I return the modem to the store? Should I work with Comcast to resolve this problem?
    whatnow_sa's Avatar
    whatnow_sa Posts: 20, Reputation: 3
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    #2

    Feb 21, 2012, 03:26 PM
    Get a router... plain && simple..
    When you switch devices like that, you're applying a new MAC address and modems don't like that... lol.. so, just get a wireless router and your PC can have a hard connection while the laptop conbects via wifi..
    $30 solution...
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