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    ITstudent2006's Avatar
    ITstudent2006 Posts: 2,243, Reputation: 329
    Networking Expert
     
    #1

    Dec 14, 2010, 09:53 AM
    Router Log. What do you see?
    WAN Event History
    Current Date -- 12/14/10 08:50:15 AM
    -Date-----Time-----Event------------------------------------------------------
    ----------------------------------SCROLL UP-----------------------------------
    12/14/10 07:39:29 PPP: IPCP negotiated, session 1, rem: 192.168.100.24
    12/14/10 07:39:29 PPP: CCP negotiated, session 1, type: Standard LZS
    12/14/10 07:39:29 PPP: NCP up, session 1, Channel 1
    12/14/10 07:39:29 PPP: Channel 1 up
    12/14/10 07:39:29 >>WAN: T1 1 activated at 1536 Kbps
    12/14/10 07:39:28 PPP: IPCP down, session 1
    12/14/10 07:39:28 PPP-1 down: No Sync
    12/14/10 07:39:28 >>WAN: T1 1 deactivated
    12/13/10 14:50:28 PPP: IPCP negotiated, session 1, rem: 192.168.100.24
    12/13/10 14:50:28 PPP: CCP negotiated, session 1, type: Standard LZS
    12/13/10 14:50:28 PPP: NCP up, session 1, Channel 1
    12/13/10 14:50:28 PPP: Channel 1 up
    12/13/10 14:50:28 >>WAN: T1 1 activated at 1536 Kbps
    12/13/10 14:50:27 PPP: IPCP down, session 1
    ---------------------------------SCROLL DOWN----------------------------------

    What do you see when you look at this log? Bouncing T-1?

    Our issue is this. 2-3 times per day I feel our T-1 drops (for a split second) but that causes all users connected via Citrix to slow for a bit before it steadies out!
    ITstudent2006's Avatar
    ITstudent2006 Posts: 2,243, Reputation: 329
    Networking Expert
     
    #2

    Dec 15, 2010, 09:18 AM

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    cajalat's Avatar
    cajalat Posts: 469, Reputation: 66
    Full Member
     
    #3

    Dec 15, 2010, 05:29 PM
    On the surface it does seem you loose the PPP connection. You need to find the reason why the PPP connection drops and not just that it did. So you'll need to enable additional debug/logging information at the layer below. Do you have the option to enable additional logging/debugging? What type of device is this?

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