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    Shandel's Avatar
    Shandel Posts: 22, Reputation: 1
    New Member
    		  
    #1

    Jun 5, 2010, 01:16 PM
    Kenmore Electric Dryer - No Heat
    I have a Kenmore Elite Heavy Duty (electric) dryer that has no heat even though running. I had the heating element thermal cutoff replaced last year when I had a similar situation.

    Not sure what the possible cause may be this time around. Any suggestions please.
    ballengerb1's Avatar
    ballengerb1 Posts: 27,378, Reputation: 2280
    Home Repair & Remodeling Expert
    		  
    #2

    Jun 5, 2010, 03:59 PM

    Before replacing anything you must first verify the actual voltage getting to the unit. Open the back of the unit while unplugged. Find the three screws attaching the 3 incoming wires. Measure from one screw to another screw after you plug it back in. Tell me the colors youtested and what the readings were, there are 3 combination you can measure. Youyr problem could be the cutoff again. I have had two replaced in 3 years, Sears repairman is getting rich off me at $275 a pop
    Shandel's Avatar
    Shandel Posts: 22, Reputation: 1
    New Member
    		  
    #3

    Jun 6, 2010, 05:54 AM
    Hi Ballengerb1. Thanks for replying to my question. I measeured the voltage as requested and below are my readings:

    Red/Black Combination = 246 Volts
    Red/(Green & White) Combination = 122 Volts
    Black/(Green & White) Combination = 122 Volts.
    Shandel's Avatar
    Shandel Posts: 22, Reputation: 1
    New Member
    		  
    #4

    Jun 8, 2010, 03:49 PM

    Well, after no further leads to go by, I took a leap of faith and went ahead to change the thermal cutoff and that did the magic.

    Thanks to all your advice, as they came very handy.
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