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    brendazambe's Avatar
    brendazambe Posts: 1, Reputation: 1
    New Member
    		  
    #1

    May 31, 2010, 05:45 AM
    I have credited a customer's customer though the customer did not return goods
    I have a credited a custimers account though the customer did not return goods and the account is now showing a credit balance but theyowe us some money.
    morgaine300's Avatar
    morgaine300 Posts: 6,561, Reputation: 276
    Uber Member
    		  
    #2

    Jun 7, 2010, 03:29 AM

    Never credit an account until the goods are returned. If you're using software where you can change things until the year is closed out, just delete it. Otherwise, you can add the invoice back in, like with the same invoice number with an A after if or something.
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