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    carmelfell's Avatar
    carmelfell Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jan 20, 2010, 02:52 PM
    Firefox help desk
    Firefox was working great until a few days ago and I added some add ons. Now I can't activite Firefox and the only way I can get my emails is through internet explorer which I hate. Something is blocking Firefox and I don't know what to do
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Jan 20, 2010, 03:19 PM

    Why did you post this under Customer Service in the Business area? I've moved it here for you.

    Have you tried uninstalling and reinstalling Firefox?
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #3

    Jan 20, 2010, 03:26 PM
    Fire up FF in safe mode and remove the recently installed extensions, as one, or more, are causing this issue.
    Details on FF safe mode are here: Safe Mode
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