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    shan_gea's Avatar
    shan_gea Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jan 2, 2009, 08:08 PM
    Avira antivir Update connection failed
    Dear Sir,
    I can't able to connect update. Whenever I update that time shows update failed. How cani connect to avira antivir auto update. Pl help me.. here I post my report


    03.01.2009 08:29:01 - Installation Directory: C:\Program Files\Avira\AntiVir PersonalEdition Classic\
    03.01.2009 08:29:01 - Backup Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\BACKUP\
    03.01.2009 08:29:01 - Temp Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\TEMP\AVUPDATE_495ed475\
    03.01.2009 08:29:02 - Launching GUI... display mode: 0
    03.01.2009 08:29:02 - selftest successful: C:\Program Files\Avira\AntiVir PersonalEdition Classic\updlib.dll
    03.01.2009 08:29:02 - selftest successful: C:\Program Files\Avira\AntiVir PersonalEdition Classic\updlibrc.dll
    03.01.2009 08:29:01 - Installation Directory: C:\Program Files\Avira\AntiVir PersonalEdition Classic\
    03.01.2009 08:29:01 - Backup Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\BACKUP\
    03.01.2009 08:29:01 - Temp Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir PersonalEdition Classic\TEMP\AVUPDATE_495ed475\
    03.01.2009 08:29:02 - Launching GUI... display mode: 0
    03.01.2009 08:29:02 - selftest successful: C:\Program Files\Avira\AntiVir PersonalEdition Classic\updlib.dll
    03.01.2009 08:29:02 - selftest successful: C:\Program Files\Avira\AntiVir PersonalEdition Classic\updlibrc.dll
    03.01.2009 08:29:02 - Avira AntiVir Personal - Free Antivirus
    03.01.2009 08:29:10 - Connection failed while downloading the file http://dl6.avgate.net/upd/idx/master.idx.
    03.01.2009 08:29:10 - Switching to next update server
    03.01.2009 08:29:14 - Connection failed while downloading the file http://dl5.avgate.net/upd/idx/master.idx.
    03.01.2009 08:29:14 - Switching to next update server
    03.01.2009 08:29:17 - Connection failed while downloading the file http://dl3.avgate.net/upd/idx/master.idx.
    03.01.2009 08:29:17 - Switching to next update server
    03.01.2009 08:29:20 - Connection failed while downloading the file http://dl9.freeav.net/upd/idx/master.idx.
    03.01.2009 08:29:20 - Switching to next update server
    03.01.2009 08:29:23 - Connection failed while downloading the file http://dl10.freeav.net/upd/idx/master.idx.
    03.01.2009 08:29:23 - Switching to next update server
    03.01.2009 08:29:26 - Connection failed while downloading the file http://dl2.avgate.net/upd/idx/master.idx.
    03.01.2009 08:29:26 - Switching to next update server
    03.01.2009 08:29:30 - Connection failed while downloading the file http://dl4.avgate.net/upd/idx/master.idx.
    03.01.2009 08:29:30 - Switching to next update server
    03.01.2009 08:29:33 - Connection failed while downloading the file http://dl8.freeav.net/upd/idx/master.idx.
    03.01.2009 08:29:33 - Switching to next update server
    03.01.2009 08:29:36 - Connection failed while downloading the file http://dl1.avgate.net/upd/idx/master.idx.
    03.01.2009 08:29:36 - Switching to next update server
    03.01.2009 08:29:44 - Registry entry created successfully: Software\Avira\AntiVir PersonalEdition Classic |UpdateInProgress
    03.01.2009 08:29:44 - Critical error: Connection failed while downloading the file http://dl7.avgate.net/upd/idx/master.idx.
    JBeaucaire's Avatar
    JBeaucaire Posts: 5,426, Reputation: 997
    Software Expert
    		  
    #2

    Jan 2, 2009, 10:45 PM

    Avira's own support forum suggests you change your automatic update time to early morning Germany time.

    (Source)
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