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aryaholmes · Jun 21, 2006, 01:40 AM

I have links on my website which open PDF documents.

Since last night when these are clicked only a blank screen opens.

Request help.

Arya.

Curlyben · Jun 21, 2006, 01:58 AM

Are you getting any error messages?
Are these PDF's hosted by yourself or on another site?
Are you running the latest version of Acrobat reader (7.0.7)?

There's a few things to think about.
I may just be a simple case of the PDF's being moved and your link is going to the wrong URL.

RickJ · Jun 21, 2006, 03:56 AM

Also, send us a link so we can check it out.

aryaholmes · Jun 21, 2006, 07:08 AM

Originally Posted by Curlyben

Are you getting any error messages?
Are these PDF's hosted by yourself or on another site?
Are you running the latest version of Acrobat reader (7.0.7)?

There's a few things to think about.
I may just be a simple case of the PDF's being moved and your link is going to the wrong URL.

Answering your questions:
# 1. no error messages, just a blank page where the PDF should be
# 2. hosted by myself.
# 3. yes

# 4. how would I know if the PDFS are being moved?

Adding more input:
When I open the link on another computer the PDFS are seen clearly, this happens only on my PC

Northwind_Dagas · Jun 21, 2006, 07:11 AM

Have you tried reinstalling Acrobat Reader? I've seen problems where something 'breaks' the plug-in, and a quick reinstall sets it right again.

Also, you can test to see if it's a plug-in problem by, instead of clicking on a link to a PDF document, you right-click/save as and save the PDF to your PC. Then try opening from where you saved it.

aryaholmes · Jun 21, 2006, 07:15 AM

Originally Posted by rickj

Also, send us a link so we can check it out.

Certainly:
Link: http://acu-free.com/

Please home page, see the product Deep Diagnosis, and click on the Preview link. All Preview links, connected to a PDF doc, are turning up blank. Checked on other PCs these are seen clearly, just are blank on my PC.

I double checked the integrity of the linked docs and even revised these.

I thought there were a pop up blocker, am running Mozilla as browser, but that does not seem to be so.

RickJ · Jun 21, 2006, 07:19 AM

I get the pdf no problem on my end using both FF and IE... so must be something on your local computer.

aryaholmes · Jun 21, 2006, 07:36 AM

Originally Posted by Northwind_Dagas

Have you tried reinstalling Acrobat Reader? I've seen problems where something 'breaks' the plug-in, and a quick reinstall sets it right again.

Also, you can test to see if it's a plug-in problem by, instead of clicking on a link to a PDF document, you right-click/save as and save the PDF to your PC. Then try opening from where you saved it.

Nice things to report! :D
Re installed the Reader and the links work like brand new shoes

Much thanks to Northwind_Dagas and everyone else hwo came to the aid

And grateful to AskMeHelpDesk for being there on the far horizons!

MeTaLLiCa · Jun 23, 2006, 04:29 AM

Sorry but am don't pragram to destroyt computer

MeTaLLiCa · Jun 23, 2006, 04:30 AM

Am from serbia&montenegro

aryaholmes · Jun 23, 2006, 06:57 AM

I received this email, went to see the response, but could find none by that name. What can that mean?

"To see MeTaLLiCa's response and to respond yourself click here:"

NeedKarma · Jun 23, 2006, 06:59 AM

Originally Posted by aryaholmes

i received this email, went to see the response, but could find none by that name. what can that mean?

"To see MeTaLLiCa's response and to respond yourself click here:"

I saw his posts in this thread earlier today but I think he may have posted here by mistake and his posts were removed.

RickJ · Jun 23, 2006, 07:24 AM

Yes, I've "reopened" them so you can see the mysterious posts (#9 and #10)