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    amiek8's Avatar
    amiek8 Posts: 1, Reputation: 1
    New Member
     
    #1

    Sep 8, 2008, 11:56 AM
    How do I re-install my multimedia audio controller driver?
    ... If, in fact, that is what I need to do. I was adding/removing programs to improve my computer's speed and get rid of some old things and accidentally deleted the "sound max" program, which turned out to be the source of every sound my computer makes. I looked through some other forums and did the "belarc" computer profile to find out what sound card I had... and it says none found. Here is that profile below... please help!


    Click here for Belarc's System Management products, for large and small companies.

    Operating System System Model
    Windows XP Professional Service Pack 2 (build 2600) Hewlett-Packard HP dx2000 MT (EE004AA)
    System Serial Number: MXD55000W2
    Enclosure Type: Desktop
    Processor a Main Circuit Board b
    2.53 gigahertz Intel Celeron
    16 kilobyte primary memory cache
    256 kilobyte secondary memory cache Board: Lite-On Tech. 08FCh E01
    Serial Number: 21811574429130
    Bus Clock: 133 megahertz
    BIOS: American Megatrends Inc. 1.16 07/04/2005
    Drives Memory Modules c,d
    40.01 Gigabytes Usable Hard Drive Capacity
    28.16 Gigabytes Hard Drive Free Space

    SAMSUNG CD-R/RW SW-240B [CD-ROM drive]

    ST340015A [Hard drive] (40.02 GB) -- drive 0, s/n 5LAK12AQ, rev 3.15, SMART Status: Healthy 504 Megabytes Installed Memory

    Slot 'DIMM1' has 256 MB
    Slot 'DIMM2' has 256 MB
    Slot 'DIMM3' is Empty
    Slot 'DIMM4' is Empty
    Local Drive Volumes

    c: (NTFS on drive 0) 40.01 GB 28.16 GB free

    Network Drives
    None detected
    Users (mouse over user name for details) Printers
    local user accounts last logon
    Amie 9/8/2008 1:28:23 PM (admin)
    LogMeInRemoteUser 7/21/2008 1:29:27 PM (admin)
    local system accounts
    Administrator never (admin)
    Guest never
    HelpAssistant never
    john never (admin)
    SUPPORT_388945a0 never


    Marks a disabled account; Marks a locked account Amyuni Document Converter 300 on LPT1:
    HP Deskjet F4200 series on USB001
    Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

    Controllers Display
    Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
    LogMeIn Mirror Driver [Display adapter]
    COMPAQ 7500 [Monitor] (15.7"vis, March 2003)
    Bus Adapters Multimedia
    Intel(R) 82801EB USB Universal Host Controller - 24D2
    Intel(R) 82801EB USB Universal Host Controller - 24D4
    Intel(R) 82801EB USB Universal Host Controller - 24D7
    Intel(R) 82801EB USB Universal Host Controller - 24DE
    Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD None detected
    Communications Other Devices

    Intel(R) PRO/100 VE Network Connection
    Linksys Wireless-G PCI Adapter
    primary Auto IP Address: 192.168.101.155 / 24
    Gateway: 192.168.101.1
    Dhcp Server: 192.168.101.1
    Physical Address: 00:12:17:9A:79:98

    Networking Dns Servers: 66.0.214.14
    207.230.75.50
    HID-compliant consumer control device
    HID-compliant device
    USB Human Interface Device (2x)
    HP DeskJet F4200
    Intel(R) Graphics Chipset (KCH) Driver
    Intel(R) Graphics Platform (SoftBIOS) Driver
    HID Keyboard Device
    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Microsoft PS/2 Mouse
    HP Deskjet F4200 series (DOT4USB)
    USB Composite Device (2x)
    USB Printing Support
    USB Root Hub (5x)
    Virus Protection [Back to Top]
    Symantec AntiVirus Corporate Edition Version 10.0.14.4000
    Scan Engine Version 81.2.0.25
    Virus Definitions Version 9/5/2008 Rev 6
    Last Disk Scan on Monday, September 08, 2008 1:28:48 PM
    Realtime File Scanning On

    Missing Microsoft Security Hotfixes [Back to Top]
    These required security hotfixes (using the 08/12/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
    Q873339 - Important (details... )
    Q885835 - Important (details... )
    Q885836 - Important (details... )
    Q887472 - Moderate (details... )
    Q888302 - Important (details... )
    Q890046 - Moderate (details... )
    Q890859 - Important (details... )
    Q891781 - Important (details... )
    Q893756 - Important (details... )
    Q896358 - Critical (details... )
    Q896423 - Critical (details... )
    Q896428 - Moderate (details... )
    Q899587 - Moderate (details... )
    Q899589 - Important (details... )
    Q899591 - Moderate (details... )
    Q900725 - Important (details... )
    Q901017 - Important (details... )
    Q901214 - Critical (details... )
    Q902400 - Important (details... )
    Q905414 - Moderate (details... )
    Q905749 - Important (details... )
    Q908519 - Critical (details... )
    Q908531 - Critical (details... )
    Q911280 - Important (details... )
    Q911562 - Critical (details... )
    Q911564 - Important (details... )
    Q911927 - Important (details... )
    Q913580 - Low (details... )
    Q914388 - Critical (details... )
    Q914389 - Important (details... )
    Q918118 - Important (details... )
    Q918439 - Critical (details... )
    Q920213 - Critical (details... )
    Q920670 - Important (details... )
    Q920683 - Critical (details... )
    Q920685 - Moderate (details... )
    Q923191 - Critical (details... )
    Q923414 - Important (details... )
    Q923980 - Important (details... )
    Q924270 - Low (details... )
    Q924667 - Important (details... )
    Q925398 - Critical (details... )
    Q925902 - Critical (details... )
    Q926255 - Important (details... )
    Q926436 - Important (details... )
    Q927779 - Critical (details... )
    Q927802 - Important (details... )
    Q928255 - Important (details... )
    Q928365 - Critical (details... )
    Q928843 - Critical (details... )
    Q929123 - Important (details... )
    Q930178 - Critical (details... )
    Q931261 - Critical (details... )
    Q931784 - Important (details... )
    Q931906 - Critical (details... )
    Q932168 - Critical (details... )
    Q933729 - Important (details... )
    Q935839 - Critical (details... )
    Q935840 - Critical (details... )
    Q936021 - Critical (details... )
    Q936782 - Important (details... )
    Q937894 - Moderate (details... )
    Q938127 - Critical (details... )
    Q941569 - Critical (details... )
    Q941693 - Important (details... )
    Q943055 - Critical (details... )
    Q943460 - Critical (details... )
    Q943485 - Important (details... )
    Q944653 - Important (details... )
    Q945553 - Important (details... )
    Q946026 - Critical (details... )
    Q948590 - Critical (details... )

    Installed Microsoft Hotfixes [Back to Top]
    Internet Explorer
    SP2 (SP2)
    MSXML4SP2
    KB936181 on 8/10/2008 (details... )
    Windows XP
    SP3
    KB893803V2 on 7/21/2008 (details... )
    KB898461 on 8/10/2008 (details... )
    KB911164 on 7/16/2008 (details... )
    KB944338-V2 on 8/13/2008 (details... )
    KB950749 on 8/10/2008 (details... )
    SP4
    KB942763 on 8/10/2008 (details... )
    KB946648 on 8/13/2008 (details... )
    KB950759 on 8/10/2008 (details... )
    KB950760 on 8/10/2008 (details... )
    KB950762 on 8/10/2008 (details... )
    KB950974 on 8/13/2008 (details... )
    KB951066 on 8/13/2008 (details... )
    KB951072-V2 on 8/13/2008 (details... )
    KB951376-V2 on 8/10/2008 (details... )
    KB951698 on 8/10/2008 (details... )
    KB951748 on 8/10/2008 (details... )
    KB952287 on 8/13/2008 (details... )
    KB952954 on 8/13/2008 (details... )
    KB953838 on 8/13/2008 (details... )
    KB953839 on 8/13/2008 (details... )
    No details available


    Click here to see all available Microsoft security hotfixes for this computer.

    Marks a security hotfix (using the 08/12/2008 Microsoft Security Bulletin Summary)
    Marks a security hotFix that fails verification (a security vulnerability)
    Marks a hotfix that verifies correctly
    Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
    Unmarked hotfixes lack the data to allow verification


    Click here for Belarc's System Management products, for large and small companies.

    Software Licenses [Back to Top]

    Belarc - Advisor d4c39753
    Microsoft - Internet Explorer 76487-OEM-0061403-44099 (Key: RM9VX-8P48C-2C4C8-BQ7T6-KMCVW)e
    Microsoft - Office Professional Edition 2003 73931-640-0000106-57306 (Key: GWH28-DGCMP-P6RC4-6J4MT-3HFDY)
    Microsoft - WebFldrs XP 12345-111-1111111-64520
    Microsoft - Windows XP Professional 76487-OEM-0061403-44099 (Key: RM9VX-8P48C-2C4C8-BQ7T6-KMCVW)e

    Software Versions (mouse over * for details, click * for location) [Back to Top]
    Acrobat.com *
    Adobe Acrobat Version 9.0.0.2008061200 *
    Adobe AIR 1.0.1 Version 1.0.1 *
    Adobe Reader Version 9.0.0.2008061200 *
    Belarc, Inc. - Advisor Version 7.2x *
    bfgclient Application Version 1.1.0.22 *
    bfgprocess Application Version 1.1.0.22 *
    Cinematronics - 3D Pinball Version 5.1.2600.2180 *
    Driver Genius Professional Edition Version 8.00.0316 *
    Hewlett-Packard - HP Installer Version 10,0,0,76 *
    Hewlett-Packard - HP Software Update Client Version 4, 0, 6, 1 *
    Hewlett-Packard - HpqSRmon Application Version 10.0.0.202 *
    Hewlett-Packard - hpwuSchd Application Version 100, 0, 1, 0 *
    Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version 100.000.170.000 *
    Hewlett-Packard Company - HP Solution Center Version 100.000.065.000 *
    Hewlett-Packard Development Co. L.P. - hp digital imaging Version 085.000.106.011 *
    Intuit - QuickBooks for Windows Version 2.0.2979.7925 *
    Intuit - Quickbooks Web Connector Version 2.0.0.116 *
    Intuit Inc. - QuickBooks 2007 Version 1.2.0.5 *
    Intuit Inc. - QuickBooks Automatic Update Version 18.0 R5 *
    Intuit Inc. - QuickBooks for Windows Version 18.0D R5 *
    Intuit Inc. - QuickBooks Launcher Version 18.0D R5 *
    Intuit Inc. - QuickBooks Version 18.0D R5 *
    LogMeIn Version 3.0.596 *
    LogMeIn Version 4.0.734 *
    Microsoft (r) Windows Script Host Version 5.6.0.8820 *
    Microsoft Application Error Reporting Version 11.0.6555 *
    Microsoft Clip Organizer Version 11.0.5510 *
    Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 * Microsoft Corporation - Messenger Version 4.7.3000 *
    Microsoft Corporation - Office Source Engine Version 11.0.5525 *
    Microsoft Corporation - SelfCert Version 11.0.5510 *
    Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
    Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
    Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
    Microsoft Corporation - Zone.com Version 1.2.626.1 *
    Microsoft Data Access Components Version 3.525.1117.0 *
    Microsoft Ensemble Studios Age of Empires 3 Launcher Version 1.0.0.0 *
    Microsoft Ensemble Studios Age of Empires 3 Version 4.0107.0803.3365 *
    Microsoft Office 2003 Version 11.0.5614 *
    Microsoft Office Document Imaging Version 11.0.1897.0 *
    Microsoft Office InfoPath Version 11.0.5531 *
    Microsoft Office Outlook Version 11.0.5510 *
    Microsoft Office Picture Manager Version 11.0.5510 *
    Microsoft Office Save My Settings/Profile Wizard Version 11.0.5510 *
    Microsoft(R) Windows Media Player Version 9.00.00.3250 *
    Microsoft® .NET Framework Version 2.0.50727.42 *
    Microsoft® Schedule+ for Windows 95(TM) Version 7.5 *
    Microsoft® Visual Studio .NET Version 7.00.9466 *
    PC Drivers Headquarters - Driver Detective Version 6.3.4.1 *
    SwapDrive, Inc. - Backup.com Online Backup Version 2.00.294 *
    Symantec AntiVirus Version 10.1.4.4000 *
    Symantec Corporation - Client and Host Security Platform Version 104.0.8.3 *
    Symantec Corporation - LiveUpdate Version 3.0.0.160 *
    Symantec Corporation - SPBBC Version 2.2.0.7 *
    Symantec SAVRoam Version 10.1.4.4000 *
    Symantec Security Drivers Version 6.0 *
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
     
    #2

    Sep 8, 2008, 12:14 PM
    First, I'd try a System Restore.

    Select a date prior to the deletion of the sound card.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
     
    #3

    Sep 8, 2008, 05:48 PM
    -go to start, settings, control panel, system, hardware tab and then device mgr

    -are there any yellow marks there?

    If so, right click on them and choose uninstall and say OK

    -close all windows and restart PC, windows should find sound card and install drivers for it

    -check to see if sound works

    -if not, go back to device mgr and list what you have under sound and video game controllers

    Try above and post back what you have there and will see what can be done about re-installing drivers
    deesoft's Avatar
    deesoft Posts: 2, Reputation: 1
    New Member
     
    #4

    Sep 8, 2008, 07:22 PM
    If u had that sound card cd insert into the drive and right click on my computer-hardware-device management-scroll it down select the sound right click on it give updatedriver and follow the instructions u will get it

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