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    Perplexed22's Avatar
    Perplexed22 Posts: 3, Reputation: 1
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    #1

    May 6, 2006, 01:16 PM
    Whirlpool Senseon - loud rattle
    The problem did not exist on previous use four days ago. Today the dryer runs normally; electronic control panel working, drum tumbles clothing, heat works and dries clothes but there is a loud metallic rattle type noise while the dryer is in operation. The rattle is consistent with the overall vibration frequency of the unit. Rattle did not come on gradually but rather started with first use today with no change over course of several loads. Air from the dryer vent is hot & humid with good flow volume.
    applguy's Avatar
    applguy Posts: 324, Reputation: 23
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    #2

    May 6, 2006, 03:54 PM
    The "senseon" system is actually in several different models, each having a design (and sounds) quite different from the next. A model number may be helpful in this case. It should be on a sticker just inside the door opening.
    Perplexed22's Avatar
    Perplexed22 Posts: 3, Reputation: 1
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    #3

    May 6, 2006, 07:41 PM
    Thanks for your response. The model number is:

    GGW9868KQ2

    The unit is about 2 1/2 years old.
    applguy's Avatar
    applguy Posts: 324, Reputation: 23
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    #4

    May 7, 2006, 09:27 AM
    This is Whirlpool's 27" dryer platform. It's design is not new by any means; I think it was originally developed for the Sears Kenmore line many years ago. It has been relatively unchanged since inception. Unfortunately, these dryers don't usually have many noises to deal with. I think we need to check the blower for foreign material. First, unplug the dryer. To gain blower access, you need to open the lower front panel by releasing the 2 black metal spring clips in the crack above the lower panel. Use a stiff putty knife or similar object to push down on the top of the clips and pull out on the top of the panel. Once both are released, the panel simply hinges down to the floor. Then, open the door and remove the lint screen, and close the door. There is a dark metal duct (lint screen slides down into it from above) that leads to the blower inlet right in front. Remove this by removing two 1/4" screws at the top left and right of the duct and one 1/4" screw at the bottom. The bottom screw actually holds a bracket that holds the duct. Once the screws are out, the duct pulls away and there's the blower. Make sure there isn't anything in the vanes to put the blower out of balance, such as dollar bills or paper of any kind, buttons, barettes, etc. Reassemble the ductwork and test. Let me know what you find. Thanks.
    Perplexed22's Avatar
    Perplexed22 Posts: 3, Reputation: 1
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    #5

    May 21, 2006, 05:48 PM
    Sorry for the delay in posting this response. I travel every week on business and as such my home projects typically take several weekends to complete.

    The putty knife got me past the lower kick panel and the duct work screws were as you described. Upon removing the blower duct, I discovered a sparrow nest sized glob of lint and stickers (we live in the country) in the center of the blower (see attachment for picture). I removed the lint glob then vacuumed the blower and associated duct work pieces as well as visible lint in the blower area of the dryer. Re-assembled and tested. The loud metallic rattle was mostly gone - adjusting the position of the dryer solved the rest. The rattle was apparently caused by vibration of the joint between the dryer's internal metal duct work and the external metal adapter needed to route the exhaust air to the outside.

    Thanks for your help - saved me at least $55.00 for a service call.
    applguy's Avatar
    applguy Posts: 324, Reputation: 23
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    #6

    May 22, 2006, 06:51 PM
    Glad you found it.

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