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    fsmays15's Avatar
    fsmays15 Posts: 5, Reputation: 1
    New Member
     
    #1

    May 30, 2003, 01:19 PM
    Problem with internet explorer
    Recently I have been getting disconnected from the internet (every 10-20 minutes) with the message "microsoft ie has encountered a problem and needs to close."
    Appname: iexplore.exe modver: 6.0.2800.1170 appver: 6.0.2800.1106 offset: 000b4430 modname: mshtml.dll

    Any idea how to fix the problem?

    Thanks
    heliotrope's Avatar
    heliotrope Posts: 57, Reputation: 3
    Junior Member
     
    #2

    Jun 19, 2003, 05:24 AM
    problem with internet explorer
    Not sure what the error message means, but try this:

    In IE, click on Tools > Internet Options...
    Click on the Connections tab
    Under your dialup settings click Settings...
    Under Dialup settings, click Advanced
    Un-check the box next to Disconnect if idle for XX minutes.

    If the problem persists, you may need to repair IE, or do a reinstallation.

    It's hard to tell you what you need without knowing your O/S (Operating System) and which version of IE you're using.

    In the future, it would be helpful if you provided your particular PC information when posting a question. All PCs are NOT created alike, and neither are the fixes for them.

    Thanks,

    Rose
    coreybryant's Avatar
    coreybryant Posts: 134, Reputation: 2
    Junior Member
     
    #3

    Jun 19, 2003, 05:54 AM
    problem with internet explorer
    Along with doing the above, - how often do you clear your cache, run a scandisk / defrag?

    Corey

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