[Lollypops]

Hi - the problem I am having is that when I turn on the camera, I do not get anything other than a white screen. I can not see the menu - just the white screen.

What is wrong and how can I fix this problem?

TIA

[speed797]

This sounds unfortunately like the cable from the screen to the computer in the camera is either diconected or is bad. You should call sony and tell them or try taking it back to where you got it because they may switch it out for you or be able to fix it. I hope this info helps you.

[Lollypops]

Thanks for the insight. Its much appreciated.

It's not under warranty, do you think it could be costly?

[speed797]

Well unfortuneatly, going through where you got it or going to most authorized dealers will probably be around $100. It all depends on whether the place you go to is a place that charges very little for labor. If the screen needs to be replaced, which it probably will, then it may be worth it to just get a new camera. The screens are usually around $50 but installing is a pain so they charge a lot for changing it out. When I had my SLR camera fixed the labor cost around $250 for taking a screw out that had jammed the shutter. But the best way to find out is to just call around and ask authorized dealers what they would charge to fix that. Make sure they are authorized because if you have any problems with the screen that they put in it will have to have been done by an authorized dealor so they will fix it within the warranty time. Good Luck!! :) ;)

[tataabrenica]

The auto flash not working, please teach me how to setting

[sowell]

Why do batteries die so fast when I put them in and the camera won't stay on it shuts off all the time