Hi,
Here in our local area (small town, about 3,000 people), there are "classes" that are offered through many different agencies.
Most have a small fee, to cover paper costs, etc. Even the public library had some classes for beginners, and more advanced.
If they would be interested in attending something like this, maybe your local library would have some suggestions.
I personally don't know the name(s) of any good videos for beginners. One of the best ways is to have someone who knows how to use a computer sit with them for a little while, letting them sit in front of the computer, and actually doing the "clicking" while they explain what to do.
I have done this with neighbors who got their first computer, and it works very well. I also have typed up specific steps for doing certain things, so they can refer to it.
I do wish them the best, and good luck.
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