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    meggybby's Avatar
    meggybby Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Jul 9, 2008, 06:23 PM
    Lexmark printer won't print
    Ok I have used my printer many times before now I went to print something and when I did it never popped up in progress or printed when you look in the printer tasks it says its in progress but it still hasn't printed?
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
    		  
    #2

    Jul 9, 2008, 07:20 PM
    Usual stuff:
    • Ink
    • Paper
    • Power On
    • Cable Connected
    • Jam
    • Error Lights
    • Print Queue not Paused


    Clear all jobs from queue and try printing a test page from the printer's property dialog.
    meggybby's Avatar
    meggybby Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Jul 10, 2008, 07:54 PM
    OK I tried it but when I went in to delete them one say deleting and won't go away and we sent the test page and it said sending but it didn't do any thing!
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
    Uber Member
    		  
    #4

    Jul 10, 2008, 09:57 PM
    From the cmd prompt type

    Net stop spooler

    <wait a few minutes>

    Net start spooler
    JBeaucaire's Avatar
    JBeaucaire Posts: 5,426, Reputation: 997
    Software Expert
    		  
    #5

    Jul 11, 2008, 08:26 AM
    Based on your description, I suspect the printer, not the computer. Sounds like your print jobs are going into the queue properly. The printer just isn't seeing them.

    The printer/cable is the culprit. Go over that list above, it's there somewhere.
    DaBaAd's Avatar
    DaBaAd Posts: 271, Reputation: 36
    Full Member
    		  
    #6

    Jul 11, 2008, 08:40 AM
    Local printer or network printer?
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #7

    Jul 11, 2008, 11:55 AM
    I'm going to have this question moved over to the Computer > Hardware > Printer forum.

    Can we start by knowing what printer we are talking about and how it is connected to the PC.

    Next, I would like you to disconnect the print cable from the printer, power the printer and then use the printer's demo pages to test the printer.

    Please either print the "Menu Settings" page or the "Demo" page. Let me kow if either page prints out.

    Then please get back to me.
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