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    newlablover's Avatar
    newlablover Posts: 120, Reputation: 10
    Junior Member
     
    #1

    May 25, 2008, 08:18 AM
    Internet explorer error?
    I am not completely new to computers as I have been using them for about 15 years, but am having a problem I can't seem to fix myself. Every once in a while when we are on the internet we get a message pop up that says "Iexplorer caused an error in .... " and then something about it will now close and the only option you have it to let it shut down the internet. I had a virus scan downloaded and it found 4 viruses that were causing other things to not work, this deleted those things but didn't fix that. So earlier I did a complete factory restore thinking this would solve it and low and behold... IT Didn't!! Now what to do? I am completely baffaled.. help!
    twinkiedooter's Avatar
    twinkiedooter Posts: 12,172, Reputation: 1054
    Uber Member
     
    #2

    May 25, 2008, 09:34 AM
    Do you have any kind of antivirus program like Norton AntiVirus running? If not, you should invest in a good antivirus program.
    newlablover's Avatar
    newlablover Posts: 120, Reputation: 10
    Junior Member
     
    #3

    May 26, 2008, 09:38 AM
    I downloaded avast and it hasn't shown any viruses since I got rid of those other ones but I am still having the problem with the internet shutting down when that message pops up. I will have to write it down so I can post eactly what it is.
    invisibleman_productions's Avatar
    invisibleman_productions Posts: 207, Reputation: 12
    Full Member
     
    #4

    May 26, 2008, 11:34 AM
    Hello newlablover

    Please download hijackthis
    And post a hijackthis log.

    Thank you
    newlablover's Avatar
    newlablover Posts: 120, Reputation: 10
    Junior Member
     
    #5

    May 27, 2008, 09:51 AM
    What is this and what will it do?
    invisibleman_productions's Avatar
    invisibleman_productions Posts: 207, Reputation: 12
    Full Member
     
    #6

    May 28, 2008, 10:18 AM
    If you had read the link in my answers
    HijackThis is a utility that produces a listing of certain settings found in your computer. HijackThis wills scan your registry and various other files for entries that are similar to what a Spyware or Hijacker program would leave behind.

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