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- Can you access the internet at all or is this just an Internet Explorer problem? For example, can you still use an instant messenger? Does another browser like Firefox work?
- Are there certain pages you can't access?
- Does the status bar in the bottom left say anyway? For example "Connecting to..." or "Done"
- Do you use dial-up or broadband?
- What versions of Windows and Internet Explorer are you using (
Help >> About Internet Explorer). - Do you have anything like a firewall running?
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Internet Explorer
When I Click on IE it comes up but then goes blank what can I do I can't access it at all... Okay I click on internet explorer and it comes up then the whole pages just vanishes... I have broadband and I can get in internet through AOL... Not sure what the problem is
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We're going to need much more details. Start by answering a few of the belows points if you can please:
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Hi,
Welcome to this site, and thank you for asking a question here. Exactly, what do you mean? Do you mean that from the Desktop, you left double-click on the IE Icon, and it just goes blank? I don't understand what you mean by "I can access it all". Are you connected to the internet when you try? Please post back. |
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It sounds like the dreaded CoolWebSearch infection. At the bottom of that web page (the hyperlink in this message), under the heading 'Epilogue' is a link to download CWShredder which may be your solution. Before I recommend this I'll wait to hear additional info from you as asked by the previous experts.
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OK, so IE just crashes when you open it. I think Need is right on the spare front. Try downloading and running the following programs:
CWShredder AdAware Spybot: S&D |
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[QUOTE=Ritzliny41]When I Click on IE it comes up but then goes blank what can I do I can't access it at all... Okay I click on internet explorer and it comes up then the whole pages just vanishes... I have broadband and I can get in internet through AOL... Not sure what the problem is
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