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carolswanke · Jul 27, 2004, 04:56 PM

We bought 4 identical fans almost 6 years and 3 are working just fine. The "problem" fan just started (about a week ago) turning itself OFF.
Sometimes it runs for hours before doing this, but other times it goes off in just a few minutes. It usually goes back on again with the remote -- but occasionally we have to wait a little while.
Ours are all "The Redington II by Hampton Bay" with no lights. Any suggestions would be most welcome!
Thanks so much!

RMebane · Aug 1, 2004, 04:24 PM

Carol, a typical problem with electroncs that are exhibiting the symptoms you have are because of a heat problem. The circuits get too hot and shut themselves down. If you let them coo (sometimes minutes, sometimes longer) you can re-start them. I'm having a different Fan problem (why I'm on the board), but hve seen those symptoms many times with other electronics. The electronics in question? I would suspect the contol unit in the fan housing might be going bad.

carolswanke · Aug 1, 2004, 04:44 PM

Thanks for your reply. We were able to finally get in touch with the manufacturer, who is sending us a new part (I'm not sure which one) for the fan.

Thanks,
Carol

millspring · Sep 2, 2004, 11:42 AM

Carol: Getting in touch with Hampton Bay seems to be a problem. Did you have a telephone number for them. We have a similar problem with a Hampton Bay halogen light strip!

Would appreciate any leads to the company. No numbers included on their "instructions". :D

carolswanke · Sep 2, 2004, 02:29 PM

Millspring,

Happy to give you the information we have -- hope it helps. Start with Hampton Bay: (800) 236-3306. The first thing they wanted to know was the model number. After hearing it, they referred us to the "real" manufacturer, King of Fans: (800) 330-3267. It cost $25, but we got the correct part in less than a week and everything is working just fine now.
At least you know where to start! Good luck!