[Robin Bernhard]

Cripes, good grief and Shazam!
I border on the obsessed with my internet security. I have Norton and do a fully system scan regularly every week. Then about two weeks ago, noted that Norton was having some sort of problem. I called and got help getting it uninstalled and immediately re-installed. No worries for 2 weeks, then 2 days ago came home to find the following message:
C:/Documents and Settings/Owner Acess Denied.

... and I can no longer get into my desktop!!

Not even sure if it has anything to do w/ Norton, but am gutted about this situation. Could it be something to do with "permissions"?

I'm on XP Home and have since run an internet scan w/ Norton that turned up nothing on my computer. Can anyone offer insight?
Anything is much appreciated!
Cheers,
Robin

[manutd4eva]

Try making another admin account e.g. test - use
Start run control userpasswords2

Then logon to new account go to my computer-tools-folder options- view-scroll down too the bottom and unselect "use simple file sharing" then press OK then go to c:\documents and settings rightclick owner - security then add everyone full control press OK it should let you but some don't

[Robin Bernhard]

try making another admin account eg test - use
start run control userpasswords2

then logon to new account go to my computer-tools-folder options- view-scroll down too the bottom and unselect "use simple file sharing" then press ok then go to c:\documents and settings rightclick owner - security then add everyone full control press ok it should let u but some dont

My only issue is that w/ XP Home, I don't see "use simple file sharing". Does that make sense?

[manutd4eva]

Someone else said this ges ago I forgot to add create the account then go to safemode. If it autologs on logoff and use test restart and it should work.

[Robin Bernhard]

someone else said this ges ago i forgot to add create the account then go to safemode. if it autologs on logoff and use test restart and it should work.

Hey, a huge cheers for the guidance here. I need the hand-holding. Can you tell me how to go to Safe Mode? Then what is my next step? If this saves my machine, I'm sending you beer.

[manutd4eva]

Lol don't worry about the beer if it works

Turn your computer off completely turn it on then keep pressing F8 until a menu comes up then use the down rrow to select safe mode. Just safe mode not with command one.

[Robin Bernhard]

lol dont worry bout the beer if it works

turn ur computer off completly turn it on then keep pressing F8 until a menu comes up then use the down rrow to select safe mode. just safe mode not with command one.

... Then from there, I'll be able to:...
1. Log on to a new account
2. go to my computer-tools-folder options
3. Scroll down to the bottom and unselect "use simple file sharing"
4. Then press "Ok" and go to "C:\documents and settings
5. Right click "owner- security"

?? Is this correct?

[manutd4eva]

1. Log on to a new account that uv already made and setup as admin
2. go to my computer-tools-folder options
3. select view near the top
4. Scroll down to the bottom and unselect "use simple file sharing"
5. Then press "Ok" and go to "C:\documents and settings
6. Right click "security"
7. then press add
8. tye everyone in the big white box press OK
9. there may be errors if aything popsup press yes or OK that should work.

Good luck

[Robin Bernhard]

1. Log on to a new account that uv already made and setup as admin
2. go to my computer-tools-folder options
3. select view near the top
4. Scroll down to the bottom and unselect "use simple file sharing"
5. Then press "Ok" and go to "C:\documents and settings
6. Right click "security"
7. then press add
8. tye everyone in the big white box press ok
9. there may be errors if aything popsup press yes or ok that should work.

good luck

You sure about the beer?

[manutd4eva]

Lol glad it worked. Instead of beer please click comment on this post and write something lol that helps me a bit so people see if I give good answers. :D glad it worked do you no what caused it?

[Robin Bernhard]

lol glad it worked. instead of beer plz click comment on this post and write something lol that helps me a bit so people see if i give gd answers. :D glad it worked do u no wat caused it?

I was just about to ask you what caused this to happen. I have no idea??
Cheers again, and I'll let you know if it worked. I've been inquiring into this at work. Now to try it on my broken, confused beast of a machine-
Robin

[manutd4eva]

Cool it should work I've had 2 do this before. Very annoyin lol