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    igottogonow's Avatar
    igottogonow Posts: 128, Reputation: 2
    Junior Member
    		  
    #1

    Dec 31, 2007, 08:11 AM
    Laptop shutsdown
    After I charge my dell laptop and turn it on then after a few minutes it will shutdown. I believe it is the battery because I have not received other information nor have I added any programs and it totally shuts down.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Dec 31, 2007, 08:17 AM
    How old is the laptop and battery?
    igottogonow's Avatar
    igottogonow Posts: 128, Reputation: 2
    Junior Member
    		  
    #3

    Dec 31, 2007, 02:55 PM
    My laptop is one year old .
    Emland's Avatar
    Emland Posts: 2,468, Reputation: 496
    Ultra Member
    		  
    #4

    Dec 31, 2007, 02:57 PM
    Are your air vents clean? My husband's kept overheating and shutting down. A few minutes and half a can of compressed air solved the problem.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #5

    Dec 31, 2007, 03:39 PM
    It it still under warranty? Its possible the battery is bad. You can now take it Best Buy to have the Geek Squad check it out.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #6

    Dec 31, 2007, 08:19 PM
    I would think the battery or your power settings with sleep mode or hibernate, check your power option in control panel or the laptop power settings
    shygrneyzs's Avatar
    shygrneyzs Posts: 5,017, Reputation: 936
    Uber Member
    		  
    #7

    Dec 31, 2007, 08:20 PM
    Is your laptop getting overheated? There are cooling pads now for laptops. Just a thought.
    Fr_Chuck's Avatar
    Fr_Chuck Posts: 81,301, Reputation: 7692
    Expert
    		  
    #8

    Dec 31, 2007, 08:36 PM
    I will note, that at least with my Dell, I have had a lot of major issues, I have had to replace the mother board twice within 18 months, had to replace the keyboard 3 times in 18 months, the screen twice, and a few other boards.

    Now Dell has a wonderful warranty program, and this is one of the few things you want the upgraded warranty to have onsite repair.

    They send all the parts no question asked and have always fixed it.

    They also have a good tech department, you call them and they help you figure out what it is.
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