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    beth911's Avatar
    beth911 Posts: 499, Reputation: 6
    Full Member
     
    #1

    Dec 16, 2007, 05:58 PM
    Itunes and iPod
    I have about 1000 songs on my itunes but I can only get about 700 on my iPod. They were all on their before but then I downloaded a music video and it too won't go on the iPod. On itunes it has about 4 gb but only about 3gb is going on my iPod. I have a iPod classic 80 gb. How can I get all of those songs on their? A thing pops up when I sync it and it says that an unknown error has occurred (-69). I don't know what that means. Please help me asap. I spent the last 4 hours messing with it and it got me no wherwe
    Chuckamuck's Avatar
    Chuckamuck Posts: 2, Reputation: 1
    New Member
     
    #2

    Jan 17, 2008, 11:19 PM
    Have a look at this technical document first.

    http://docs.info.apple.com/article.html?artnum=302684

    My guess is there's something about the movie file you mention that's gumming up the works.

    Hope that helps.
    ipodaddict01's Avatar
    ipodaddict01 Posts: 1, Reputation: 1
    New Member
     
    #3

    Apr 8, 2008, 01:39 PM
    Try looking at the directional pamphlet. That might help. Or go to the add/remove hardware on your computer.
    vingogly's Avatar
    vingogly Posts: 718, Reputation: 105
    Senior Member
     
    #4

    Apr 9, 2008, 07:04 PM
    Here's a description of what to do when you encounter error -69.

    BTW, there is no add/remove hardware control panel on Mac OS X (it's not needed by the OS), so if you're using a Mac you won't be able to do that as suggested by ipodaddict01.

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