[rajuraja]

problem of my computer is it just stops in the middle of when I am doing something and the blue screen comes up with the notice and this is not the first time it happens frequently , the message is like this :Help me please

A problem as been detected and window has been shut down to prevent damage to your computer.
DRIVER_IRQL_NOT_LESS_OR_EQUAL
if this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again follow these steps:
Check t make sure any new installation, ask your hard ware or software manufactures for any windows updates you might need.
If the problem continues, disable BIAS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components,restart your computer , press f8 to select Advance start up Options, and then select safe mode.
Technical information:
*** STOP:0x000000d1 (0x000000C0,0x0000002,0x00000000,0xEE5D736B)
*** window502u.sys-Address EE5D736B base at EE59F000,DateStamp 406329d2
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administration or technical support group for further assistance.

[ScottGem]

What version of Windows? What are you doing when it stops? How much RAM do you have?

[rajuraja]

Hi,
I use Microsoft xp home edition XP home version 2002 service pk 2 VAIO computer p 2.80 ghz , 504 of Ram. It crashes when I am downloaing music or burning cd's. Some time it restarts it self.

[ScottGem]

What software are you using when it crashes? Is it the same for both tasks? Have you tried reinstalling that software? Have you done error checking and defragging from Disk Maintenance?

[rajuraja]

Not yet I will do it right now
Thanks

[rajuraja]

THANKS HELLO

defragging from Disk Maintenance

DID IT BUT Did not DO ANYTHING STILL CRASHING


Technical information:
***STOP: 0x000000D1(0x00000004,0x000000002,0x00000001,0x000 21EA)
*** wind502u.sys –Address F00021EA base at EFFD2000, DateStamp 406329d2

[ScottGem]

Did you uninstall and reinstall the software you are using?

[rajuraja]

ScottGem
Ultra Expert


I don't no which software is causing the problem but I updated my drivers it has not crashed yet.
Thanks

[fredg]

Hi,
If updating your drivers keeps it from crashing, then you are good to go!
If it crashes again, you might have to use System Restore, or use the Repair option on your install CD's.
If you have never used System Restore; here is a step by step link showing how to use it:

http://www.informit.com/articles/art...01189&seqNum=1

Best wishes,
fredg

[rajuraja]

Good and imformative site
Thanks

[vincebowman14]

Im having the same problem. What drivers did you update exactly?