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    HelpmePlz Posts: 5, Reputation: 1
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    Nov 18, 2003, 02:04 PM
    Device Manager - Modem Not Uninstalling
    Hi,
    I have a 2.8Ghz computer running Windows XP, I have decided to set up a network and so I need to change my Cable modem from its current USB connection to a Ethernet connection in order to set up the network. However, when I go to Device Manager to uninstall the USB modem, it says:
    "Failed to uninstall the device. The device may be required to boot up the computer", any ideas why?

    The reason I need to uninstall the USB cable modem is because the CD that I have to install the Ethernet connection with tells me to remove this device or it can't carry on with the installation. I have tried to disable the device, it works but I still get the message off the CD that the device is still connected.

    Any ideas on why the message comes up when I try to uninstall and how I can get it to work?
    Thanks in advance.

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