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    Tugela's Avatar
    Tugela Posts: 66, Reputation: 1
    Junior Member
    		  
    #1

    Jun 25, 2007, 01:51 PM
    Switches on and then off
    When switching on my PC, it starts up, the screen flashes and then it goes off again. I tried starting in safe mode, same thing happens, it just starts up and then goes off and there is nothing, completely dead
    I am using Windows XP
    I have tried taking all the plugs out and putting back in - still nothing
    Any suggestions please
    Thanks
    benn11's Avatar
    benn11 Posts: 1,036, Reputation: 43
    Ultra Member
    		  
    #2

    Jun 26, 2007, 03:39 AM
    Can you check whether your CPU fan is functioning and properly placed securely on the CPU. It can be that the fan is not well connected to the CPU and the processor is heating thus causing the PC to shutdown inadvertently!
    Tugela's Avatar
    Tugela Posts: 66, Reputation: 1
    Junior Member
    		  
    #3

    Jun 26, 2007, 04:10 AM
    The fan is working properly. Sometimes a message comes up on the screen before it closes down same something like " Stop:C0000135 (unable to locate component) This application has failed to start because USP10.dll was found. Re-installing the application may fix this"
    I can't reinstall anything because I can't get the PC to start.
    Thanks
    benn11's Avatar
    benn11 Posts: 1,036, Reputation: 43
    Ultra Member
    		  
    #4

    Jun 26, 2007, 04:35 AM
    Can you boot from CD and try to repair your OS?
    Tugela's Avatar
    Tugela Posts: 66, Reputation: 1
    Junior Member
    		  
    #5

    Jun 26, 2007, 04:53 AM
    Do you mean put in my windows xp cd and try to start from there? Sorry am not to clever with pcs. (In fact I am enquirying for a friend)

    Thanks
    benn11's Avatar
    benn11 Posts: 1,036, Reputation: 43
    Ultra Member
    		  
    #6

    Jun 26, 2007, 05:02 AM
    Yes, But you should repair and not install or overwrite the current operating system.
    Haxzor50's Avatar
    Haxzor50 Posts: 147, Reputation: 1
    -
    		  
    #7

    Jun 26, 2007, 06:47 AM
    If the fan isn't installed properly, there also may be dust, how old is this computer?

    Try cleaning the fan before any of that, if fan cleaning doesn't work, then yes, you may want to repair it with the cd...
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #8

    Jun 26, 2007, 06:50 AM
    I vote for a repair. Insert the XP CD and power up, make sure you boot from the CD, then run the Repair option.
    Tugela's Avatar
    Tugela Posts: 66, Reputation: 1
    Junior Member
    		  
    #9

    Jun 26, 2007, 07:01 AM
    Ok have contacted my friend who has lost her CD - could she use mine? And if so, do we just put it in the cd drive, switch on and then if it starts do "repair"
    Sorry for being stupid
    Thanks
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #10

    Jun 26, 2007, 07:59 AM
    Your CD MIGHT work or it might not since its not the same license. Assuming the PC is set to boot from the CD drive, then just inserting, powering on and following the prompts to the Repair option should do it.
    Haxzor50's Avatar
    Haxzor50 Posts: 147, Reputation: 1
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    #11

    Jun 26, 2007, 01:30 PM
    If she has a internet connection, then no it won't work..

    They all have serial numbers...
    Tugela's Avatar
    Tugela Posts: 66, Reputation: 1
    Junior Member
    		  
    #12

    Jun 28, 2007, 02:57 AM
    Ok, so what else can she do - seems when she moved house she lost her cd.
    Thanks for all the advice up to now
    Haxzor50's Avatar
    Haxzor50 Posts: 147, Reputation: 1
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    #13

    Jul 1, 2007, 08:50 AM
    She needs to go to the nearest computer store and get a win. Xp disk.. I couldn't tell you how much they are now, but she could get one of her own, they should be cheap since vista is out now, sorry it took so long...
    Tugela's Avatar
    Tugela Posts: 66, Reputation: 1
    Junior Member
    		  
    #14

    Jul 3, 2007, 02:42 PM
    Thanks so much for all your help - my CD worked and now her PC is up and running again
    THIS SITE IS THE BEST!!
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