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    iLovely0789's Avatar
    iLovely0789 Posts: 2, Reputation: 1
    New Member
     
    #1

    Nov 23, 2012, 11:19 AM
    Virus
    Hi . I Was Searching The Web When This FBI Virus Scam Came Up . It Said That I Needed To Pay $ 400 . I Got Back Into My Computer Through Safe Mode And Now Im Trying To Delete All The Files The Could Be Attached To It The Only Problem Is Don't Know The Name Of The Files Because They Always Change . Could Someone Possibly Help Me It would Be Greatly Appreciated
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
     
    #2

    Nov 23, 2012, 11:25 AM
    Download and install this: Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

    Run it in Safe Mode. Let it update if it can, then do a full scan.
    iLovely0789's Avatar
    iLovely0789 Posts: 2, Reputation: 1
    New Member
     
    #3

    Nov 23, 2012, 11:31 AM
    I Am So Scared To Download Anything Right Now , But I Will
    Thank You : )
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
     
    #4

    Nov 23, 2012, 11:40 AM
    You can download the installation file from another computer, copy it to a USB key, then install it on the infected computer that has booted up into Safe Mode.
    aerotampa's Avatar
    aerotampa Posts: 13, Reputation: 2
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    #5

    Dec 5, 2012, 11:42 AM
    Don't fool around, you have a nasty piece of "ransom ware" you're a hostage... download this from Kaspersky, burn it to USB or a blank CD disc and boot that computer from it first get it:

    https://support.kaspersky.com/4162

    You can also try to boot up into safe mode with networking but if you have to, download this from a non-infected PC... you can get rid of this yourself :-)

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