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Hi,

My name is Deepa and I work for the Social Media and Community Team at Dell. It seems that the problem is with the DVD Drive. Would like to confirm is it like you are able to power on the...

Hi,

My name is Deepa and I work for the Social Media and Community Team at Dell. Please let me know the operating system. This usually occurs when another CD burning program is running or another...

Hi,

My name is Deepa and I work for the Social Media and Community Team at Dell. You can try one step to uninstall the Office 2007 and try to complete the Windows Updates and then restart the...

Hi,

My name is Deepa and I work for the Social Media and Community Team at Dell. In order to reset the password, we need to do a complete operating system reinstallation and you will need recovery...

Hi,

My name is Deepa and I work for the Social Media and Community Team at Dell. Please try to do a flee power that is remove the battery and unplug the ac adaptor and press and hold the power...

I am glad that I am able to fix the issue and thanks a lot for your appreciation.

Thanks and Regards
Dell_Deepa_R
Dell Social Media Responder
https://twitter.com/Dellcares...

Please try to update the firmware of CD-DVD drive and you can refer to this link:-

http://bit.ly/bgyMl

Please try to check with multiple numbers of CDs and most importantly check if the same...

Hi,

My name is Deepa and I work for the Social Media and Community Team at Dell. You can try one step to go to the system control panel and whatever programs you find which are not useful, you can...

Hi.

My name is Deepa and I work for the Social Media and Community Team at Dell. First of all, I would suggest you to update the firmware of CD-DVD drive from manufacture's website. The second...

Hi,

In case there is no lower filter listed, you can proceed after deleting the upper filter and can check the result.
Although I'm not trained on compaq systems but this step might help you as...

Hi,

My name is Deepa and I work for the Social Media and Community Team at Dell. First of all, I would like you to please elaborate the issue. You can try one more step to reconfigure your Outlook...

Hi William Hale,

My name is Deepa and I work for the Social Media and Community Team at Dell. I would like to get some more information on this issue to help you in a better way. Following are the...

Hi George777,

My name is Deepa and I work for the Social Media and Community Team at Dell. I can see that you have already been provided with one helpful step to upload the adobe flash player. You...

Hi Janeey,

My name is Deepa and I work for the Social Media and Community Team at Dell. First of all, I want to check the version of Internet Explorer that you are using on your system.
>Open...

Hi Abrry193,

My name is Deepa and I work for the Social Media and Community Team at Dell. First of all, I would suggest you to update the firmware of CD-DVD drive. The second thing that I would...

Hi Potato Salad,

My name is Deepa and I work for the Social Media and Community Team at Dell. First of all, you can try the following step:-
If you are trying to get the print out from the...

Hi Dzenis,

My name is Deepa and I work for the Social Media and Community Team at Dell. I would request you to please check if there is any particular application in which the keyboard is not...

Hi Hummy Carton,


My name is Deepa and I work for the Social Media and Community Team at Dell. First of all, I would like to appreciate you for narrowing down the issue to the PC. I need to check...

Hi Watson652,

My name is Deepa and I work for the Social Media and Community Team at Dell. Please try to press CTRL+ESC key on your keyboard and if at the same time the taskbar reappears, then it...

Hi Tommyt 1944,

My name is Deepa and I work for the Social Media and Community Team at Dell. First of all, I would request you to please check the internal webcam software of your system in all...