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I am sorry that I did not respond sooner since I have only seen your request today.

I have a maintenance plan from D+G which I discovered covered the Panasonic.

Anyway the machine went away and...

Panasonic DMR-BS850 Freesat tuner failure<

My tuner does not recognise the signal from the satellite dish.

Another digital box works with satellite cables so it can't be the cable or the dish....