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Thank you so much!

It is agitating. My husband has the washer almost all the way apart, just wondering if you can give us some pointers on replacing the coupler and transmission. Thanks!

Applguy, would you be able to give us the directions on replacing the coupler? Thanks!

Thank you for your help.

Found it. It's 110. 20072 991. Hope that helps.

As far as I have noticed, there are no strange noises when it agitates or spins. I stood right beside it day before yesterday through three cycles and I didn't notice any unusual noises then. I...

Thanks so much! We would love your help. My husband has worked on appliances some, so he should be able to do it with your direction. We really, really appreciate your help.

I'm not sure if I have the correct model number. Nothing on back of washer. Under lid: SM 9710768-C. This is a Kenmore Elite Catalyst heavy duty, top load, king size capacity, ultra quiet pak, 3...