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Thanks for all support ,will try today to take it back to the shop to start with...

Laptop is ACER ASPIRE 5720 series ,8 months old:)thanks for quick response

:(no luck still same message again , 'system not designeed to run on windows or it contain an error,try instaling the program again using original installation media... WHICH I DON'T HAVE, LOST IT...

On my windows vista laptop, an update came up and I pressed restart now and then it took ages to update and do everything, but when it turned back on again it said I had an error and could only log...