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Outcome was: Manager supported the front desk supervisor, but the higher ups - corporate - said that a supervisor from another department can only ask someone outside of their department to do...

I will post when it gets resolved. Probably by mid week next week I should know something. I've already been told my jobs OK, because this isn't the norm for me. Just a bad day for everyone, I guess....

Thanks, Alty. Basically I agree. But if I had to do it over again, I would probably have done it to keep the peace. Ultimately my responsibility is to my department. And I do think this person over...

No. For the most part my supervisor is pretty fair, although she won't touch this one because the front desk supervisor has more clout.

The maintenance department has many duties assign to my supervisors list of things to do that have nothing to do with maintenance. Running customer service errands to rooms for guest, moving laundry...

Ha! Ha! Love it. Good idea, but they might write me up for a good idea. :-)

Actually, Alty it works the same in the states as there. It just depends on the business you work for. I have worked at places where the maintenance man is not apart of customer service and I have...

Actually, I was closer to the leaving guest, but the other employees could have caught him with little problem if they had tried.

Thanks, Alty. Yes. Techncally we are considered part of the customer service team, and maintenance where I work has a lot of other duties dumped on it. We have a BIG motel with only one dedicated...

Thanks, Scott. Appreciate the response. I personally feel just like you about it all. 99 times out of a 100 I would have helped out, but it was a busy day. Yes, I probably should have taken the time,...

Accused of insubordination by a supervisor where I work who isn't my supervisor.

I work at a motel. I am a maintenance man. I went into our breakfast area across from our front desk to fix a...