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TURNS OUT:
I had to remove the panel at the interior side of the freezer, and expose the coils. They were completely iced over. I took a heat gun - being VERY careful NOT to get too close OR get the...

OK I have a GSH25JFXCC ASIS. I bought it new in 2009 (3 years old) and the freezer is cold, The refer is just on the low side of luke warm. The port at the top is open, although I had to clean out...