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I had an experience similar to Secarisma (above) but with a different phone number:
https://www.askmehelpdesk.com/plumbing/glacier-bay-283919-2.html

And a different web site (also useless) than...

My five-year old sink faucet box had a useful phone number on it: 866-863-9931. I called Monday about a leaking valve. They sent me free replacements that arrived two days later. Quite painless once...