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I have not been able to find the thermostat setting in the literature that was left. It focuses more around the installation process. I will check with Lennox. Thanks for the input.

Kansas City... it frequently is below 30 degrees in the winter.

Thanks rickj. Is the thermostat on the outside unit what I need to change so the heatpump will kick on? Is that what tells the heatpump not to kick on. An airconditioning repariman told me the...

I have a Lennox heat pump. My builder was required to put one in per our neighborhood association. However, he set the thermostat so that it would never kick on because he thought I would like the...