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You know, I guess I misspoke (mistyped a bit). The tiler said he used only the Portland cement, not concrete. Perhaps he said it was more like concrete and that is what stuck in my head. Sorry about...

Update (and a question!):
The tile was pulled today, and the mud base replaced. The tiler did the base with just concrete instead of concrete and sand mix as he did the first time. He said he did...

Gary, thanks again. This Thursday, we're having the entire floor taken up. He's redoing the mud base, and getting new grout to apply (at his cost). I felt enough educated from your posts to tell him...

Thanks for the input, gary. When the guy pulled the tiles, there wasn't standing water, but the mud base all the way down to the pan wasn't rock hard. Some parts were a bit... gritty. Here is a pic,...

I am having a similar issue. We had a shower redone last November, but some of the grout on the floor began flaking/chipping away. We called the tile guy back and he reapplied the grout. It never...