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-   -   Brinks alarm box keeps beeping (https://www.askmehelpdesk.com/showthread.php?t=806252)

  • Dec 27, 2014, 10:14 PM
    gaylep
    Brinks alarm box keeps beeping
    We bought a home that has a Brinks alarm box that was supposedly disconnected. After living here for over a year, it is now beeping at random. We have pushed every button on there, nothing makes it stop.

    Online research finds someone else posted this question 4 years ago. The solution that helped them was disconnecting a black box located somewhere in the basement. Unfortunately, we have no basement here, and if there's a black box somewhere, I can't find it.

    The box is mounted on the kitchen wall backing up to the garage, but there's no black box behind or near it or anywhere else in the garage. The only place it could be located is up in the attic, which has no crawl space near the wall-mounted Brinks box. Any suggestions are appreciated. Thanks.
  • Dec 27, 2014, 11:05 PM
    gaylep
    OK, problem solved, we called the Brinks (now ADT) number listed on the box itself. And I got a person after just 2 menus, and she was super nice, patient, and helpful.

    Here's what we did:

    Located small (apx 4"x 2") beige plastic box in garage ceiling that was attached to electrical socket with a screw. It was plugged into the same socket as the garage door opener. Unscrewed and unplugged it.

    Located larger (maybe 14 x 10 x 2") tan metal BRINKS box in attic of garage.

    Opened with phillips screwdriver. Pulled out a black box inside, and unplugged the black wire. She said you can also pull out the red wire, it will do the same thing, but the black wire is sometimes easier to pull out.

    That completely disconnected the alarm.

    The key words here are: I called the Brinks number located on the box!!

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