Troubleshooting problem for computers
1. What type of questions would you ask the customer before attempting to repair the computer?
2. Would you need any special information from the customer other than a password?
3. How would you handle the expectation that the computer be fix immediately?
4. What are some possible causes that may be impacting the performance on the computer? Please try and
List at least 5-different issues.
When a customer comes to me with problems such as to why there computer is running slow and not booting up and is crashing with the operating system what questions do I ask