Poor Cooling - Goodman high efficiency
I have a two year old Goodman unit that does not cool properly. The suction line does not get cold - barely slightly cool. It is a 3-ton high efficiency unit with a 5-ton coil. The orifice size was changed from a 74 to a 73, which is now the recommended size. The pressures were 72 and 190 on a 90 degree day with barely any cooling and a loud gurgling sound coming from the lines. This noise was very obvious in the house. The lines are 3/8" and 3/4" and are approximately 50 feet long. I added refrigerant to bring the pressures up to about 80 and 200 at 90 degrees ambient outside and 74 inside. The noise has stopped but the suction line is still barely cool. It is not near as cold as it should be, and not near cool enough to sweat, so I am sure it is not dehumidifying the house. The installer is frustrated and thinks an evaporator coil change to a smaller coil is needed. He thinks the refrigerant is not flashing properly inside the coil to cool it. Goodman will not talk to me since I am a homeowner and not an installer. Would more refrigerant help? The unit outside is pulling about 10 amps with a nameplate rating of 13.5 for compressor and 1.6 for tha fan. The installer did not evacuate the unit before charging the last time, but he says it is not necessary. Any suggestions? I am very frustrated with a new high-efficiency unit that runs all the time and does not cool properly.