Sharon, a native of Alabama, was on her first visit to Canada. She had never experienced a Canadian winter until that January day when she arrived in Ottawa. She checked into one of the finer hotels in town and picked up a brochure from a rack in the hotel lobby. The brochure, produced by the municipal government’s tourist office, listed activities to do while in Ottawa. Skating on the Rideau Canal was a featured event. Inspired by the images of the skaters she had seen on television, Sharon asked the desk clerk for directions. The clerk, an avid skater, heartily recommended the canal. Sharon rented skates from Blades Galore Inc. The skates were a half size too big, but she wore an extra pair of socks. She had been on the ice for about ten minutes when she hit a rut and fell, breaking her ankle. Sharon sued the hotel for recommending the canal. She argued that the clerk should have known from her accent that she was from the Deep South and that she would have been a novice at skating. She also argued that the clerk did not warn her of the ice conditions. What liability does the hotel have? What other factors might change the outcome?