Kenmore Elite washer won't drain
My Kenmore Elite Catalyst washer Model #11020096992 is now five years old. I have had nothing but problems with this supposed "top of the line" product. We probably could have purchased another washer or two by now. The most recent problem is that it won't drain during the rinse and spin cycle. I have to turn the washer off and let it cool down for about a half hour, then run the rinse and spin cycle. There is also a burning smell. Any help or ideas would be appreciated.